Frequently Asked Questions
Find answers about Verité hair collections, sourcing, orders, and our digital business guides.
How many bundles do I need and how long does the hair last?
Most installs require 2–3 bundles for a natural full look. For longer lengths such as 24 inches and above, we recommend 3–4 bundles for additional volume.
With proper care and maintenance, Verité hair can last through multiple installs while maintaining its natural movement and quality.
What makes Verité hair different?
Verité hair is carefully sourced through trusted partners and selected for its natural movement, durability, and versatility. Our collections are designed to blend effortlessly with multiple hair textures while maintaining a luxurious, long lasting look.
Is the Verité Blueprint a physical product?
No. The Verité Blueprint is a digital eBook. After purchase you will receive instant access to the guide so you can immediately begin building your own hair brand.
Can beginners start a hair brand using this guide?
Yes. The Verité Blueprint was created for beginners as well as entrepreneurs who want to improve their sourcing and build a stronger hair brand.
Do you ship hair internationally?
Yes. Verité ships internationally. Delivery times may vary depending on your location.
What is the processing time for orders?
Orders are processed within 4–7 business days. Processing time includes order verification, quality checks, and packaging before shipment. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Please note that processing time is separate from shipping time.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email so you can follow the progress of your delivery.
What happens if my order is delayed?
While we aim to deliver orders as quickly as possible, delays may occasionally occur due to shipping carriers or customs processing. If your order is significantly delayed, please contact our support team.
Are all sales final?
All sales are final due to the hygienic nature of hair products. We do not offer returns or exchanges once an order has been processed. Please ensure you select the correct product and length before completing your purchase.
Can hair products be returned if opened or installed?
No. For hygiene reasons, hair that has been opened, worn, or installed cannot be returned or exchanged.